At ProFlowUSA, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, share, and safeguard your data when you visit or make purchases on our website.
Scope of This Policy
This Privacy Policy applies to ProFlowUSA, its subsidiaries, affiliates, divisions, and brands (collectively referred to as “ProFlowUSA”, “we”, “us”, or “our”). It covers all practices related to the website on which this policy is posted and complies with applicable privacy laws, including the Government Privacy Act, Personal Information Protection Act, Electronic Documents Act, Digital Privacy Act, and relevant state privacy laws.
By using our products, services, or website, you agree to be bound by this Privacy Policy.
Information We Collect
| Type of Information | Examples |
|---|---|
| Personal & Contact Information | Name, email address, phone number, billing and shipping addresses |
| Payment Information | Credit cardholder name, card number, expiration date (processed securely) |
| Technical & Usage Data | IP address, domain name, browser type, pages visited, time spent on site |
| Communications | Emails, messages, and conversations with our customer service or sales team |
How We Collect Your Information
| Method | Description |
|---|---|
| Directly from You | When you register, place an order, or contact us via phone or website. |
| Indirectly / Automatically | Through cookies, pixel tags, beacons, and similar technologies. |
| From Third Parties | From suppliers, service providers, business partners, and social platforms. |
How We Use Your Information
- To process orders and provide customer support
- To improve our website, products, and services
- To personalize your shopping experience
- To send important updates, order confirmations, and account notifications
- To protect our systems and prevent fraud
- To deliver relevant marketing communications (you can opt out anytime)
Sharing Your Information
We may share your information with:
- ProFlowUSA affiliates and subsidiaries
- Trusted service providers (customer support, IT, shipping, payment processing)
- Financial institutions and promotional partners
- Legal authorities when required by law
- Third parties in the event of a merger, acquisition, or sale of the business
Your Rights & Choices
| Right | How to Exercise It |
|---|---|
| Access / Update / Delete | Contact us via the Contact Us page or email support@proflowusa.com |
| Unsubscribe from Marketing | Click the unsubscribe link in any promotional email |
| Withdraw Consent | Contact us — note that this may limit certain services |
If you have any questions or concerns about our privacy practices, please contact us using the information below.
Your Privacy • Our Priority • Transparent Practices