About Our Policy Info
All practices on Policy Info of ProFlowUSA, its subsidiaries, affiliates, divisions, and brands (collectively “We or ProFlowUSA). As it relates to the website on which this policy is posted is described in the information below. This Policy Info complies and includes but is not limited to the following acts: Government Privacy Act/Legislation, Personal Information Protection Act, Electronic Documents Act, Digital Privacy Act, and State Privacy Laws. By using ProFlowUSA products and services, you agree to be bound by this Privacy Policy Statements Act. You also agree to be bound by the State privacy laws. ProFlowUSA places priority on protecting information transmitted via the Site and will take security precautions to protect all such information.
ProFlowUSA, however, cannot guarantee 100% that any e-commerce is secure. We will take measures to secure and protect all customer-specific information from loss, misuse, and alteration. You must take steps to protect yourself online, including ensuring that any online account information remains secure
Policy Information We Collect
We collect personal and transactional details from customers and site visitors who purchase from us or interact online. This includes contact info, billing and shipping addresses, credit cardholder names, and card numbers with expiration dates.
We may also store communications between you and our customer service or sales representatives. To improve service, we automatically collect visitor data such as IP addresses, tracking codes, domain names, visited pages, and time spent on the site.
How We Collect Your Information
Directly from you:
When you register, make a purchase, or contact us by phone or through the website.
Indirectly from you:
We use cookies, pixel tags, and beacons—either ourselves or through authorized vendors.
From third parties:
Our suppliers, service providers, social platforms, resellers, and business partners may share information with us.
How We Use Your Information
We use collected data to improve our website, services, and products. For example, it helps us understand how visitors use our site and tailor your shopping experience. We also notify you of updates, new services, and relevant products.
We may use your data to:
- Protect our website and systems
- Contact you about your account or feedback
- Recognize returning visitors and understand their preferences
- Combine online/offline data for a complete profile
- Deliver marketing messages or ads tailored to your interests
Sharing Your Information
We may share your information with:
- ProFlowUSA affiliates, subsidiaries, and parent company
- Service providers who perform functions on our behalf (e.g., customer support, IT, advertising)
- Financial institutions or promotional partners
- Legal authorities when required by law, subpoena, or investigation
- Third parties in the event of a merger, acquisition, or sale of our business
- International partners (note: international laws may apply)
If you have concerns about data shared internationally, contact us via the Contact Us section of our site.
Unsubscribe Policy
You may unsubscribe from promotional emails at any time. However, transactional emails such as order confirmations, account updates, and system notices are required and cannot be unsubscribed from.
Links to Third Parties
Our site may include links to external websites we do not control. These sites may have different privacy practices. Read their policies to understand how they collect and use personal data.
Third-party tools like social sharing buttons may use cookies or beacons to gather information. We do not influence or manage these tools or their data usage.
Consent
By using our website or submitting your information, you consent to the collection and usage practices described in this policy.
You may withdraw your consent at any time by contacting us. However, doing so may limit your ability to use certain features or access services that depend on this information.
Policy Updates
We may update our privacy policy to meet legal requirements or improve our practices. Any material changes will be posted on our site. By continuing to use the site after updates, you agree to the revised terms.
Access, Edit, or Delete Your Info
You may request access to your information. If needed, you can update or correct inaccuracies. We reserve the right to deny changes that may compromise privacy or security, and we’ll explain any such decisions.
Questions on Policy Info
If you have any questions/concerns regarding this policy, you may contact us through our website. Pls, contact ProFlowUSA for any unresolved issues concerning our handling of your personal information. Certainly, if you require ProFlowUSA to request access or delete. You can also edit your personal information, please contact us at the following address:
41593 Winchester Road, Unit 200
Temecula, California, USA. 92590
Ph: 1-800-497-5841
Email: support@proflowusa.com